Privacy Policy

Last updated: December 31, 2024

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1 Personal Information

  • Name, email address, and phone number
  • Payment details (processed securely via third-party payment providers)
  • Business or advertising-related details you provide

1.2 Usage Data & Analytics

  • Log data (IP address, browser type, operating system, and timestamps)
  • Clickstream data (pages visited, time spent, and actions taken)
  • AI-generated ad performance data for optimization

1.3 Cookies & Tracking Technologies

  • We use cookies and similar technologies to enhance user experience and analyze trends. You can manage cookie settings through your browser.

2. How We Use Your Information

  • Provide and improve KOgenie’s ad creation services
  • Personalize your experience and recommend ad strategies
  • Process payments and manage subscriptions
  • Ensure security and prevent fraudulent activity
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Data Sharing & Third-Party Services

  • Service providers (e.g., payment processors, analytics platforms) to operate KOgenie
  • Legal authorities if required by law or to protect our rights
  • Marketing & advertising platforms (only anonymized, aggregated data) for service improvements

Third-party platforms like Google, Meta, and LinkedIn may collect data when you interact with KOgenie ads. We are not responsible for their privacy practices.

4. Data Security & Retention

  • We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we encourage you to use strong passwords.
  • We retain your data only as long as necessary for legal, business, or analytical purposes. You may request deletion of your data at any time.

5. Your Rights & Choices

  • Access, update, or delete your personal data
  • Opt-out of marketing communications
  • Request a copy of your stored data
  • Disable cookies through your browser

To exercise your rights, contact us at privacy@kogenie.com.

6. Children's Privacy

KOgenie is not intended for individuals under 18. We do not knowingly collect data from minors.

7. Facebook/Instagram Permissions & Data Use

  • Access to your public profile and email address
  • Manage and publish ads on your behalf (ads_management)
  • Access insights from your pages (pages_read_engagement, pages_show_list)
  • Read content and engagement from your connected business assets

We only use this data to help you manage, analyze, and optimize your ads through KOgenie. We do not share, sell, or rent this data to any third parties. Any information retrieved from Meta is stored securely and retained only as long as necessary for service delivery. You may disconnect your Meta account or request data deletion at any time by contacting us at privacy@kogenie.com.

8. Facebook Data Deletion Instructions

  • Send an email to privacy@kogenie.com
  • Use the subject line: “Facebook Data Deletion Request”
  • Include your full name and Facebook User ID (if available)

We will process and confirm your request within 7 business days of receiving it.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or website updates. Continued use of KOgenie after changes means you accept the revised policy.

10. Contact Us