Privacy Policy

Last updated: December 31, 2024

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1 Personal Information

Name, email address, and phone number
Payment details (processed securely via third-party payment providers)
Business or advertising-related details you provide

1.2 Usage Data & Analytics

Log data (IP address, browser type, OS, and timestamps)
Clickstream data (pages visited, time spent, actions taken)
AI-generated ad performance data for optimization

1.3 Cookies & Tracking

We use cookies and similar tech to enhance UX and analyze trends. You can manage these via browser settings.

2. How We Use Your Info

Improve KOgenie’s ad creation services
Personalize experiences and recommend strategies
Process payments and manage subscriptions
Detect and prevent fraud
Meet legal obligations

We don’t sell or rent your personal info to third parties.

3. Data Sharing & Third Parties

Vetted service providers (e.g. payments, analytics)
Legal authorities if required
Marketing platforms (anonymized data only)

Meta, Google, etc., may collect data when you interact with KOgenie ads. We’re not responsible for their privacy practices.

4. Data Security & Retention

We use industry-standard security measures. No system is 100% secure—use strong passwords.
Data is retained only as long as needed. You can request deletion anytime.

5. Your Rights

Access or update your info
Request deletion
Download a copy of your data
Opt out of marketing emails
Disable cookies in your browser

6. Children’s Privacy

KOgenie isn’t intended for users under 18. We don’t knowingly collect data from minors.

7. Meta/Facebook Permissions

Access public profile and email
Manage and publish ads (ads_management)
Access insights from pages (pages_read_engagement)
Analyze ad performance from your business assets

We use this data solely to help you manage ads. Nothing is sold, rented, or shared. You may disconnect or request deletion anytime at privacy@kogenie.com.

8. Facebook Data Deletion Instructions

Email: privacy@kogenie.com
Subject: “Facebook Data Deletion Request”
Include full name + Facebook User ID

We’ll confirm your request within 7 business days.

9. Policy Updates

We may update this policy periodically. Major changes will be announced on-site or via email.